This section addresses common issues when interacting with decentralized applications (dApps) and provides steps to resolve them.
Unable to Select or Change the Wallet App for Connection
If you can’t choose or switch the wallet app:Go to Phone Settings > Apps > [Current Default App] > Set as Default > Clear Defaults.
Try reconnecting to the dApp and select your preferred wallet app.
Unable to Connect Using Mobile Wallet Adapter (MWA)
If the MWA connection fails:Close and reopen your browser.
Restart your device.
Use a different Chromium-based browser (e.g., Chrome, Brave, Opera).
Contact the dApps support team to notify them of the MWA implementation.
Mobile Wallet Adapter (MWA) Option Not Visible
If the MWA option is missing, the dApp may not support it. Contact the site’s administrators to request MWA support.Transaction Fails with "Simulation Failed" Error
This error may occur if:The transaction is too complex.
For swap transactions, the slippage limit was exceeded.
Simplify the transaction or adjust slippage settings and try again.
"Insufficient SOL" Error
This indicates your wallet lacks enough SOL to cover transaction fees or funds.Add more SOL to your wallet.
Ensure sufficient SOL and funds are available before retrying.
"Scam Site Detected" Warning
Immediately stop interacting with the site and contact the support team for assistance."Allowing This App to Take X USDC at Any Time" Prompt
This message means the dApp is requesting ongoing control over your USDC tokens.Verify if this is the intended action.
If unsure, contact support to confirm the transaction’s legitimacy.
"Approving This Transaction Will Give Control of Your Staking Account" Warning
Approving this transaction grants a third party control over your staking account, allowing them to change the validator your SOL is staked with.Proceed only if you trust the third party.
Contact support for clarification if needed.
Need Further Assistance?
For additional questions or issues, reach out to us for help.